Managing food safety across multiple school sites is no small task – especially when each kitchen serves pupils with special educational needs, where safety, consistency, and compliance are paramount.

For Eastern Education Group, which operates seven schools across Suffolk and Norfolk, paper-based food safety records were slowing things down. Staff spent valuable time completing manual checks, and managers were driving between schools just to collect paperwork. Weekly audits were time-consuming, and paper records left room for human error or even falsification.

Moving from Paper to Digital Confidence

In 2023, EEG SEND introduced the Kelsius FoodCheck 2.0 digital food safety system across its in-house catering kitchens. The rollout was carefully planned around school schedules, allowing staff to learn the system with minimal disruption. Training was simple and quick – most users preferred it to the old paper methods within days.

Today, audits that once took hours are done remotely in minutes. Management receive automated weekly reports, saving around three to four hours per week, while school catering teams save 30-40 minutes a day on checks.

Measurable Results

• Instant oversight across multiple schools
• Paper falsification eliminated – all records timestamped
• £300–£400 in stock saved through early freezer alerts
• EHOs impressed by transparency and ease of digital audits
• Sustainability gains through reduced paper and ink use

Protecting Pupils and Preventing Waste

For SEND pupils, safeguarding extends to every part of the day including mealtimes. Accurate, digital food safety records give EEG SEND leadership confidence that standards are upheld across every kitchen, every day. When equipment fails, automatic alerts prevent costly food waste and protect supply continuity.

SEND Catering Manager Sarah Stannard commented, “It’s more trustworthy because the information can’t be falsified, it must be done on the day. I can now audit weekly without travelling between sites, saving hours each week. We’ve even saved hundreds of pounds in stock when freezers failed, thanks to instant alerts. I wouldn’t go back to paper.”

A Smarter, Safer, More Sustainable Future

Kelsius FoodCheck 2.0 has become integral to EEG SEND’s catering operations – helping staff work smarter, protecting pupils, and giving managers complete peace of mind.

By going digital, EEG SEND has improved efficiency, compliance, and sustainability – proving that technology and care can go hand in hand in education catering.

Pineapple Events operates food units inside some of the UK’s busiest attractions, including Thorpe Park, Alton Towers, Madame Tussauds, and Brighton Pier. With diverse menus across multiple sites and a seasonal workforce, ensuring food safety and compliance has always been a priority.

Moving Beyond Paperwork

Before introducing Kelsius FoodCheck 2.0, managers and staff relied on paper-based checks. These were time-consuming, prone to human error, and, as Natalie, Operations Manager at Pineapple Events, explained:

“Paper records are always open to mistakes, and in many businesses, they can be falsified. With Kelsius, everything is timestamped, checks can’t be backdated, and my teams are more engaged because the system is tailored to them. I wouldn’t want to go back to paper.”

For Natalie, the ability to configure checklists to each unit’s specific needs has been a game-changer. Hot food outlets, dessert stands, and fryers all require different checks. With Kelsius, she ensures each tablet is tailored, removing irrelevant “noise” that can disengage staff and simplifying daily routines.

Making Food Safety Simple for Staff

Raj, who manages a unit at Thorpe Park, described the difference the system has made on the ground:

“Using Kelsius is very easy compared to paper. On paper, staff forget and there are no reminders, but with the tablet you get notifications every two hours. It tells us exactly what to do, so even in busy times we don’t miss checks.”

The reminders and user-friendly interface mean staff can stay focused on serving customers, while food safety standards remain consistent.

Real Benefits

Since adopting Kelsius, Pineapple Events has:
• Saved 3 staff hours per day across outlets at Thorpe Park.
• Reduced management audit time by 4 hours per week.
• Improved staff engagement with unit-specific, relevant checklists.
• Gained greater confidence with timestamped, fraud-proof records.

A Commitment to Safety

For Pineapple Events, Kelsius isn’t just about passing inspections. It’s about protecting guests and making compliance simpler for their teams. As Natalie put it:

“First and foremost, food safety is there to prevent someone from getting ill. Anything we can do to protect our customers; we have a responsibility to do. For me, the only way to achieve that consistently is with technology.”

The Nisa Local store in St Stephen, Cornwall, is a large and busy convenience retailer offering a wide range of food essentials, with chilled and frozen food storage as well as a busy hot food department.

In the past the store relied on a basic thermometer and probe system for food temperature checks. This paper-based process was time-consuming and dependent on staff remembering to complete checks, resulting in extra workload and potential gaps in compliance and traceability.

The store needed a system that would address the gaps that the manual, paper-based system presented.

FoodCheck2.0 transforms food safety for Nisa Local St Stephen

Nisa Local St Stephen implemented the Kelsius FoodCheck2.0 digital HACCP and automated temperature monitoring system. It provides the store team with prompts for required tasks, ensuring temperature checks are never missed. Real-time alerts notify staff of equipment issues instantly, allowing for swift action. Installation was straightforward, and staff quickly adapted to the app-based system.

Immediate benefits delivered for HACCP and food safety

Installing FoodCheck2.0 from Kelsius delivered immediate results for the team at Nisa Local St Stephen:

• 30–60 minutes saved per day by removing manual data logging.
• Hundreds of pounds worth of food products saved and food waste reduced thanks to equipment failure alerts.
• Streamlined audits with all records instantly available for inspectors.
• A paperless operation with no printer or ink costs.

Reliability and efficiency bring confidence across the store

The Kelsius FoodCheck 2.0 system has been adopted in the Nisa Local store in St Stephen across management and staff.

Staff are confident that they will never miss any issues with fridge, freezer or power failures thanks to the real-time alerts should problems arise. The Kelsius system has saved the store hundreds of pounds in potential food loss and they have reduced waste in terms of food, paper and energy.

Nicola Anstey, Branch Manager, Nisa Local St Stephen, Cornwall

“We absolutely love the system — it’s easy, straightforward, and the prompts are brilliant. We’ve already avoided losing hundreds of pounds worth of stock thanks to instant alerts. Our auditors have been really impressed with the system.”

Rio Steakhouse is a premium steakhouse group with eight locations across the UK, offering an authentic Brazilian dining experience. Guests enjoy a unique rodizio-style service, with premium meats served by expert chefs. Across its venues, Rio delivers an immersive culinary journey, blending exceptional hospitality with the rich flavours of Brazil.

The Challenge 

Rio faced challenges in managing food safety and HACCP records across its eight locations. Ensuring compliance and maintaining up-to-date records was a complex task for head chefs, particularly ahead of EHO inspections.

Additionally, as the business expanded, rising costs highlighted the need to reduce food waste and improve control over kitchen operations.

Introducing FoodCheck2.0 from Kelsius

Recognising these challenges, the new Operations Director Rodrigo saw an opportunity to introduce the Kelsius digital HACCP system across the Rio estate. The benefits were significant:

• 2 hours saved per day per property, on average saved by all food staff.
• £1,000 per year per property estimated saved on wasted food.
• 4 hours per week saved by management using automated reports.
• Paper, ink and folders usage reduced to zero.
• Food safety training time reduced by half.
• 90% estimated reduction in mistakes due to human error.

A streamlined audit process

Commenting on using FoodCheck2.0 in Rio Steakhouse, Managing Director Rodrigo Grassi Duarte said, “I wouldn’t want to work anywhere that didn’t have the Kelsius system implemented. A big part is being able to streamline the audit process. We have been able to provide EHOs with full visibility of our records which gives them huge confidence in our processes.”

Barbara Alves, Executive Chef, Rio Steakhouse

“I wouldn’t want to work anywhere that didn’t have the Kelsius system implemented. A big part is being able to streamline the audit process. We have been able to provide EHOs with full visibility of our records which gives them huge confidence in our processes.

“Automated appliance monitoring is also so important to us. It saves our team roughly two hours a day, whilst also saving us £1,000 in stock alone in the last year from notifying our team of faulty appliances”