Kingsbridge Private Hospital is a leading healthcare provider with multiple sites across Northern Ireland. The hospital group includes kitchens, cafés, staff areas, and snack bars—all serving patients and staff daily.
With patient health a top priority, the team needed a reliable and efficient food safety system. They wanted a solution that would ensure compliance, improve visibility, and support their sustainability goals.
The Challenge
Managing food safety in a hospital is complex. The team needed to:
Ensure HACCP compliance across all sites
Respond to issues in real time
Simplify reporting for inspections
Reduce paper usage and food waste
The Solution
After reviewing their options, Kingsbridge chose Kelsius FoodCheck 2.0.
The system was installed across all catering areas. It automates temperature checks, task logging, and record keeping. It gives managers real-time insights and full control from one dashboard.
The Results
Since going digital with Kelsius, the team has seen big improvements:
Real-time alerts mean issues are fixed fast, reducing risk to patients
Digital records make audits easy and save time
Central task management improves consistency across all sites
Paper and food waste have both dropped, helping sustainability targets
Staff efficiency is up, with faster training and simpler processes
The Outcome
By automating HACCP compliance, streamlining task management, and enhancing sustainability, the hospital group has improved both patient safety and operational efficiency.
Jim Farren, Group Catering Manager, Kingsbridge Private Hospital
“Kelsius has truly transformed how we manage food safety across all our sites. The real-time alerts, automated reporting, and centralised visibility allow us to act quickly and maintain the highest standards. It’s an invaluable tool that ensures our patients’ health is always our number one priority.”
On average, each property saves three hours per day for all food staff
Hastings Hotels is a luxury hotel group operating six hotels and a stand-alone Gastro Pub, Cultra Inn, situated on the Culloden Estate in Northern Ireland, serving a wide range of prepared and fresh food to its customers. These seven properties offer guests an impressive choice of venues, catering across leisure, events, sporting pursuits and gourmet dining.
Challenges Faced by Management and Chefs
Hastings Hotels faced the challenge of managing food safety and HACCP records across multiple locations. Larger properties like the Grand Central and Europa Hotels have different areas for multiple kitchens, bars, delis and large catering spaces, all requiring up to date records to be kept.
Management had little oversight of all food safety records, with a paper process that was prone to errors, and too much time was spent on recording data rather than providing the best guest experience.
Chefs spent too much time reviewing paper records and manually recoding temperatures across different kitchens and floors. Stock was being lost due to no notifications of faulty appliances, and there was little traceability for food.
Introducing the Kelsius System
The Kelsius FoodCheck 2.0 system was introduced into operations at Hastings Hotels. With the system now in use in their properties, management has more confidence and peace of mind as audits and inspections are easier. Reporting is streamlined and it’s much easier to train any agency staff who are required ad hoc.
Digital traceability means better transparency and accountability, with no risk of falsification or mistakes due to human error. Automated alerts have hugely reduced the risk of food waste due to temperature excursions, improving the shelf life of products.
Benefits
Three hours saved per day on average per property by all food staff
Estimated £2000 per year per property saved on wasted food
Four hours per week saved by management using automated report
Paper, ink and folders used reduce to zero
Food safety training time reduced by half
90% estimated reduction in mistakes caused by human error
Raymond Duncan Compliance, Operations & Procurement Manager, Hastings Group:
“Using the Kelsius system, I have peace of mind knowing all food safety processes are being adhered to. The automated system minimises human error and it’s so much easier for management to remotely identify trends or gaps in any hotel and act in real time. Our EHO loves the system as it gives them full visibility of our processes, in turn they are more confident in us to maintain outstanding food safety for our guests. We’re delighted with the system.”
Musgrave Operating Partners Ireland (MOPI) represents 22 SuperValu stores that are owned and managed by Musgrave. As Ireland’s leading food retail, wholesale and foodservice company, Musgrave is proud to be one of Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation.
In a busy and highly competitive food retail environment, MOPI was looking for a food safety system that would:
help them to streamline their HACCP process.
reduce time spent on manual temperature checks.
reduce time spent on paperwork.
provide reliable digital HACCP to automate processes for high food safety standards and regulatory compliance.
Kelsius worked with MOPI to deliver results for their stores. Using the Kelsius system, MOPI:
has achieved a 50% reduction in time spent on HACCP.
has all but eliminated stock loss due to temperature failures in plug-in fridges and freezers.
saves management time thanks to remote visibility of food safety activities in-store.
has achieved simpler and easy-to-access traceability for all colleagues.
can assure auditors with the ability to provide graphs and charts showing the history of a temperature and that spikes in temperatures are under control.
has achieved significant labour benefits as temperatures do not have to be manually checked, thus reducing the risks associated with manual processes.
Centra Rochestown is a high-traffic convenience store and deli located on the busy Rochestown Road in County Cork. Since opening in 1999, the store has served the local community with a focus on high-quality fresh food and excellent customer service.
The Challenge
Store owner Mary McGroarty quickly recognised the increasing demands of maintaining HACCP compliance across a busy deli, multiple cold storage units and a high-volume goods-in process. Manual checks and paper logs were not only time-consuming—they introduced the risk of human error and created inefficiencies in managing food safety compliance.
Mary’s goals were clear:
Reduce the time and labour spent on HACCP tasks
Eliminate paper-based record keeping
Ensure full compliance with HSE and EIQA standards
Implement a reliable, automated 24/7 food safety system
Challenges faced by Store Owner
Manual fridge/freezer checks and deli probing logs were taking up valuable staff time
Paper logs made it harder to ensure accuracy and traceability
Compliance audits were time-intensive to prepare for
Staff training and error management with paper-based systems was challenging
There was no proactive alerting for fridge failures or unsafe temperatures
Benefits of using the Kelsius system
Centra Rochestown implemented the Kelsius FoodCheck 2.0 Digital HACCP System, which provided an immediate transformation in the store’s food safety and operational management.
Fully paperless system with all records stored securely online and accessible anytime from a tablet or PC
Wireless sensors installed in all cold storage units for 24/7 automated temperature monitoring
Push notifications and email alerts if any temperatures fall outside set thresholds
Digital logging for deliveries, food probing, and cleaning tasks
Real-time oversight for managers, ensuring all tasks are completed and signed off correctly
Tamperproof audit trail—each action is date and time stamped with full traceability
Reduced food waste and stock loss through proactive maintenance alerts
Delivery
The FoodCheck 2.0 system was quickly installed with minimal disruption to operations. Kelsius provided training and setup support to ensure staff and managers were fully confident using the system.
The system has been fully embraced by Mary and her team. With alerts in place, cold storage issues are addressed instantly, ensuring no loss of stock or disruption to service. Paperwork has been eliminated, and audit preparation is now seamless.
Outcome
3+ hours per day saved in HACCP-related tasks
Full compliance with HSE and EIQA, including Emerald status
No more paper records, improving sustainability and data accuracy
Errors spotted instantly, with manager oversight ensuring consistent food safety
Fridge and freezer alerts allow immediate action—preventing stock loss
Staff time freed up to focus on food quality and customer service
Mary McGroarty, Centra Rochestown
“We have the Kelsius food safety system installed in the store now for a number of years, and to be quite honest, I couldn’t imagine the food safety system working without it.
I’m very involved in managing the system daily, and I can deal with any staff errors straight away. There have been occasions where it saved us a lot of money—fridge alarms go off instantly and we can move stock before any spoilage.
With full buy-in from managers and staff, you’ll never look back. Paperwork is a thing of the past. I would highly recommend Kelsius to any retailer.”
On the sunny beach of Limassol in southern Cyprus lies the luxurious 5-star Four Seasons Hotel. The luxury resort features over 300 elegant rooms, suites and residences, a total of six restaurants which are among the best in Cyprus, 4 busy bars, and extensive banqueting.
The hotel also offers an exclusive spa and comprehensive leisure facilities including sauna, steam rooms, a fully equipped gym, indoor and outdoor pools as well as a kids’ club and fashion boutiques.
The Challenge
As part of a wider sustainability initiative launched in 2018, hotel management committed to removing paper-based systems across as many departments as possible. At the same time, the hotel was upgrading its food safety certification from HACCP to ISO 22000, presenting the perfect opportunity to adopt a fully digital food safety system.
Following an in-depth review of four providers, the management team selected Kelsius’ FoodCheck 2.0 system, recognising it as the best match for their operational needs and commitment to environmental responsibility.
Challenges faced by Management & HACCP Teams
High volume of paper-based HACCP records in busy kitchens and food prep areas.
No centralised system to provide management with real-time data visibility or historic traceability.
Preparing for ISO 22000 required more robust, automated record-keeping.
Manual checks and paperwork were time-consuming and prone to human error.
Risk of stock loss due to undetected temperature excursions or open fridge doors.
Benefits of using the Kelsius system
The FoodCheck 2.0 system was rolled out across all food and beverage operations within the Four Seasons Limassol. The team at Kelsius provided full support, including on-site installation, system calibration, and staff training.
Paper-based records eliminated, including delivery logs, hygiene checklists, and fridge/freezer temperature sheets.
Automated temperature monitoring with sensors installed across all cold storage units.
Bluetooth probes and handheld scanners used for goods-in and food preparation checks, ensuring accuracy and traceability.
Real-time alerts delivered to management by text, email, and app notification in the event of an equipment failure or unsafe temperature.
Full digital traceability from goods-in to service, supporting ISO 22000 compliance and simplifying EHO audits.
Delivery
The Kelsius team worked closely with the hotel’s food safety and operational teams to ensure a seamless integration of FoodCheck 2.0.
After installation, the system was operational immediately and quickly adopted across the hotel. Thanks to the user-friendly interface and cloud-based access, both kitchen and management staff found the system easy to use and highly efficient.
Automated alerts, visual dashboards and real-time reporting empowered staff to focus on delivering high-quality guest experiences rather than manually inputting data or searching for records.
Outcome
All manual HACCP paperwork removed, saving time and storage space.
Digitised records ensure faster, easier audits and complete transparency.
Improved compliance with ISO 22000 and internal food safety protocols.
Temperature excursions now managed proactively, preventing stock loss and food safety risks.
Significant improvements in sustainability performance, with paper use cut to zero.
Nick Aristou, Executive Director
“The efficiency and service levels from the team at Kelsius were excellent, reminiscent of our own philosophy. I must be the first to say that the installation was a dream, the engineer sent over to install our system was very knowledgeable and extremely efficient as well as being an effective trainer passing on his knowledge to our own team members.
The system has met all our needs and is still evolving six months down the line, it has also meant that from our engineers point of view he can also perform better preventive maintenance on over 100 fridges and freezers we have on the premises. It has met our needs in removing paper as well as greatly reducing time and labour from our HACCP management. I would highly recommend the Kelsius system to any hotel.”
Download the PDF Case Study here.
https://www.kelsius.com/news-blog/media/Cosmo.pdf
Background
Launched in 2003, COSMO have now grown to have 19 restaurants across UK and Ireland. COSMO Authentic World Kitchen is inspired by the best five-star hotels in the world, which bring a choice of fresh food under the same roof and elevate the buffet concept to new levels. Teppanyaki experts grill steaks and fresh seafood right in front of your eyes and chefs lay on a never-ending array of dishes.
Challenge Facing Store Owner
COSMO were looking for a system that would satisfy their Primary Authority Partnership at Reading. The system needed to be fully compliant with their current Food Safety regulations. Critically, it needed to be able to provide labour savings against manual checks that were being carried out and they wanted to eradicate paperwork piling up. The business also wanted to be able to have visibility of what was happening across the whole business, before EHO visits, so that they could be proactive to ensure standards were being achieved.
With a diverse demographic of employees from different regions of the world the system had to be very user friendly.
FoodCheck Paperless HACCP System
The Kelsius HACCP solution is a fully automated, paperless system which ensures full compliance with statutory food safety requirements. Kelsius wireless temperature sensors monitor and record temperatures in all refrigerated areas and freezers. If a measured temperature rises above a set limit, an alert is triggered. This alert can be transmitted as a text message, email and via local visual alarms.
In addition to continuous temperature recording the Kelsius system also provides time and task management by recording key activities such as deliveries, cleaning tasks, hot & cold food probing and deli traceability. All records are securely stored on the Kelsius website and each retailer can access their records at any time from any Web-enabled PC or laptop. HACCP reports can also be automatically emailed as required.
Find out more about FoodCheck
COSMO Strategic Partnership with Kelsius
An alternative system was trialled at one of the branches but failed to meet their requirements. Following on from this it was decided to trial the FoodCheck paperless HACCP system by Kelsius.
Following an extensive trial of FoodCheck at the Nottingham branch a further 2 restaurants in Dublin and Southampton were implemented. Over the next 3 months and through regular consultation Kelsius continued to work with COSMO to ensure that the systems functionalities were all being utilised.
Finally an agreement was made to award Kelsius the contract to provide our FoodCheck system across the Group. The Kelsius FoodCheck system is now installed in all locations as well as the production kitchen in Milton Keynes and has provided many benefits and savings to the business.
Conclusion
FoodCheck ensured COSMO were fully compliant with all Food Safety Regulations and more than satisfied the Primary Authority Partnership at Reading.
COSMO experienced substantial labour savings when eliminating manual unit checks, HACCP administration and Audit preparation.
FoodCheck helped COMSO to eradicate vast amounts of paperwork.
All information recorded on the system is stored using Cloud Technology allowing Senior Management to access HACCP records remotely and easily to ensure standards were being achieved.
FoodCheck’s easy-to-use interface and the comprehensive training delivered by Kelsius ensured all staff are proficient in the use of the system.
“We have the Kelsius FoodCheck HACCP system in operation in all our restaurants throughout the UK and Ireland. We have found the system invaluable in assisting us in implementing our Food Safety plan.
It is so easy for staff to use and for management to access and review records.
We can access records from all Restaurants remotely allowing for greater visibility and the Group Usage Reports are fantastic.
Comso restaurants have an average score of 4.92 out of 5 among participating Restaurants in the Scores on the Doors Scheme with all the Restaurants in Scotland achieving the top grade. Kelsius has been instrumental in helping us reach this level.”
Thomas Pawlowski, Head of Operations
The Pharmacy Department at St. Vincents University Hospital conducted an internal research study to examine the impact and benefits of having Kelsius temperature monitoring systems in place. They subsequently released the information to Kelsius and you can view here.
