Kingsbridge Private Hospital is a leading healthcare provider with multiple sites across Northern Ireland. The hospital group includes kitchens, cafés, staff areas, and snack bars—all serving patients and staff daily. 

With patient health a top priority, the team needed a reliable and efficient food safety system. They wanted a solution that would ensure compliance, improve visibility, and support their sustainability goals. 

 

 

The Challenge 

Managing food safety in a hospital is complex. The team needed to: 

• Ensure HACCP compliance across all sites 

• Respond to issues in real time 

• Simplify reporting for inspections 

• Reduce paper usage and food waste 

 

The Solution 

After reviewing their options, Kingsbridge chose Kelsius FoodCheck 2.0. 

The system was installed across all catering areas. It automates temperature checks, task logging, and record keeping. It gives managers real-time insights and full control from one dashboard. 

 

The Results 

Since going digital with Kelsius, the team has seen big improvements:

• Real-time alerts mean issues are fixed fast, reducing risk to patients

• Digital records make audits easy and save time

• Central task management improves consistency across all sites

• Paper and food waste have both dropped, helping sustainability targets

• Staff efficiency is up, with faster training and simpler processes

 

The Outcome 

By automating HACCP compliance, streamlining task management, and enhancing sustainability, the hospital group has improved both patient safety and operational efficiency. 

 

Jim Farren, Group Catering Manager, Kingsbridge Private Hospital

“Kelsius has truly transformed how we manage food safety across all our sites. The real-time alerts, automated reporting, and centralised visibility allow us to act quickly and maintain the highest standards. It’s an invaluable tool that ensures our patients’ health is always our number one priority.”

 

 

On average, each property saves three hours per day for all food staff

 

Hastings Hotels is a luxury hotel group operating six hotels and a stand-alone Gastro Pub, Cultra Inn, situated on the Culloden Estate in Northern Ireland, serving a wide range of prepared and fresh food to its customers. These seven properties offer guests an impressive choice of venues, catering across leisure, events, sporting pursuits and gourmet dining.

 

 

Challenges Faced by Management and Chefs

Hastings Hotels faced the challenge of managing food safety and HACCP records across multiple locations. Larger properties like the Grand Central and Europa Hotels have different areas for multiple kitchens, bars, delis and large catering spaces, all requiring up to date records to be kept.

Management had little oversight of all food safety records, with a paper process that was prone to errors, and too much time was spent on recording data rather than providing the best guest experience.

Chefs spent too much time reviewing paper records and manually recoding temperatures across different kitchens and floors. Stock was being lost due to no notifications of faulty appliances, and there was little traceability for food.

 

Introducing the Kelsius System

The Kelsius FoodCheck 2.0 system was introduced into operations at Hastings Hotels. With the system now in use in their properties, management has more confidence and peace of mind as audits and inspections are easier. Reporting is streamlined and it’s much easier to train any agency staff who are required ad hoc.

Digital traceability means better transparency and accountability, with no risk of falsification or mistakes due to human error. Automated alerts have hugely reduced the risk of food waste due to temperature excursions, improving the shelf life of products.

 

Benefits

• Three hours saved per day on average per property by all food staff
• Estimated £2000 per year per property saved on wasted food
• Four hours per week saved by management using automated report
• Paper, ink and folders used reduce to zero
• Food safety training time reduced by half
• 90% estimated reduction in mistakes caused by human error

 

 

Raymond Duncan Compliance, Operations & Procurement Manager, Hastings Group:

“Using the Kelsius system, I have peace of mind knowing all food safety processes are being adhered to. The automated system minimises human error and it’s so much easier for management to remotely identify trends or gaps in any hotel and act in real time. Our EHO loves the system as it gives them full visibility of our processes, in turn they are more confident in us to maintain outstanding food safety for our guests. We’re delighted with the system.”